Refund policy

At Women Comforts, your satisfaction matters to us. If you are not fully happy with your order, we offer an easy 7-day return policy.

Return window You have 7 days from the date you receive your order to request a return or exchange.

Conditions for return To be eligible, the item must be:

  • Unused, unworn and unwashed
  • In its original condition with tags attached
  • In the original packaging

For hygiene and safety reasons, innerwear (bras, camisoles, panties, inner shorts) can only be returned or exchanged if the packaging is unopened and the product is unused. This is a standard practice for undergarments.

How to start a return Contact us within 7 days at:

Please share your order number and the reason for return. Our team will guide you through the next steps.

Exchanges If you received a wrong size, wrong item, or a damaged/defective product, we will exchange it or arrange a replacement at no extra cost. Please report such issues within 48 hours of delivery with a photo, so we can resolve it quickly.

Refunds Once your returned item is received and inspected, we will notify you of approval. Approved refunds are processed within 5–7 working days:

  • Cash on Delivery orders: refunded via bank transfer or easy­paisa/JazzCash
  • Prepaid orders: refunded to the original payment method

Non-returnable items Opened/used innerwear (for hygiene reasons), socks, and items on final clearance sale cannot be returned unless they are defective.

Shipping charges Return delivery charges are the customer's responsibility, except when the item is defective, damaged, or incorrect — in which case Women Comforts covers the cost.

If you have any questions about returns, message us on WhatsApp at +92 329 2444059.